How-to videos
Short, step-by-step walkthroughs of Walkies. Pick a topic, press play and follow along at your own pace.
66 videos
0:42Add a service
Add the services your clients book, with their duration and prices.
0:55Set your availability and working hours
Choose when clients can book you, with the Check availability switch and your hours for each day.
0:28Import clients from another app
Moving from another app? Send us your data and we'll import it.
0:58Sync Walkies with your calendar
See your Walkies appointments in Apple Calendar, Google Calendar or any calendar app.
0:45Add a client
Add a client yourself, or send them a link to add their own details.
0:26Send a client a link to add their own details
Invite a new client to add their details in the Walkies Journal app and connect.
0:44Add a pet
Add a pet to a client, with their type, breed and everything you need to know.
0:49Add a second owner to a client
Add a partner or second owner who gets messages and can use the Journal app.
0:28Connect a client to the Walkies Journal app
Send an existing client a link to connect their Walkies Journal app.
0:44Add a vaccination record
Keep a pet's vaccinations, due dates and certificates on their profile.
0:42Add custom questions
Ask clients and pets your own questions on their profiles.
0:43Choose a client's notifications
Choose the messages each client gets, by email, text, WhatsApp or push.
0:28Choose notifications for all your clients
Turn automatic client notifications on or off for your whole company.
0:27Archive a client
Hide clients you no longer work with, and bring them back later.
0:29Archive a pet
Hide a pet you no longer look after, and bring them back later.
0:30Move a pet to Rainbow Bridge
Remember a pet who has passed away, with a memorial page.
0:48Book an appointment
Book walks, visits and stays for your clients, one-off or repeating.
0:53Book a repeating appointment
Book walks and visits that repeat every week on the days you choose.
0:53Book a stay (boarding, overnight, daycare)
Book boarding, overnight stays, daycare and home sitting with a start and an end date.
0:49Book a group walk
Put pets from more than one client on the same appointment.
0:48Reschedule an appointment
Move an appointment to a new time or day, or change its details.
0:38Cancel an appointment
Cancel one visit, or every visit after it in a repeating booking.
0:41Set your cancellation policy
Let clients cancel appointments themselves, with the notice you choose.
0:32Accept or decline a booking request
Approve or turn down the bookings your clients request in the Journal app.
0:38Add a holiday
Block out the days you're away, so clients can't book you.
0:46Block out time with Busy
Add busy time to your calendar, so clients can't book you then.
0:42Take a day off or set special hours
Change your hours for a single date, or mark it as not working, so clients can't book it.
0:35Add a travel buffer between appointments
Stop clients booking you back to back by leaving travel time between appointments.
0:51Set up appointment windows
Let clients book an arrival window, like Morning, instead of an exact time.
0:51Start and end a walk
Track a walk with GPS and send your client a report when it ends.
0:44Do a drop-in visit
Start a drop-in or pet sitting visit, log what you do, and send the report.
0:40Start and end daycare or boarding
Check pets in and out of daycare, boarding, overnight stays and home sitting.
0:40Record a pet taxi trip
Track a pet taxi journey with GPS so your client can follow it.
0:31Pick up and drop off pets
Tell clients when you've collected their pets and when they're home.
0:28Log updates during a walk or visit
Record water, food, medication, play and more, so your client can see it.
0:36Add photos and videos to a walk
Share photos and videos from a walk or visit with your client.
0:34Tick off a checklist and add notes
Add notes and tick off checklist items during or at the end of a visit.
0:42Add a checklist
Make checklists to tick off on your visits, for the visit or for each pet.
0:50Add a custom update
Create your own updates to log on visits, for the visit or for a pet.
0:25Send a report card
Share a picture of the walk or visit report by text, WhatsApp or any app.
0:39Find your completed walks and visits
Find, filter, share, edit or delete walks and visits you have finished.
0:39Hide your route from clients
Hide your route from clients, and change the other activity settings.
0:52Add an invoice
Invoice a client for their appointments, and Walkies sends it for you.
0:29Invoice an appointment
Create an invoice for one appointment, filled in for you, from the appointment itself.
0:59Invoice an appointment when you book it
Set an appointment to create its invoice as soon as you save it.
0:59Invoice an appointment when it starts
Set an appointment to create its invoice when you start the visit.
0:49Set up automated invoices
Bill a client automatically every week, two weeks or month.
0:54Invoice a one-off charge
Add services to an invoice yourself, for anything that isn't an appointment.
1:00Create a receipt
Record something a client has already paid for, and send them a receipt.
0:31Record a payment on an invoice
Mark an invoice as paid, or record part of a payment or a deposit.
0:32Take a deposit on an invoice
Ask a client to pay part of an invoice up front.
0:45Add a surcharge
Charge more at busy times, like weekends, holidays or early mornings.
0:23Send an invoice reminder
Remind a client about an unpaid invoice, or turn on automatic reminders.
0:28Share an invoice as a PDF
Share an invoice link, or export and email a PDF.
0:44Add your payment details
Add your Venmo, PayPal, Cash App, Zelle, check or bank details for invoices.
0:37Set your invoice defaults
Set due dates, tax, deposits, reminders and how appointments are invoiced.
0:33Message a client
Chat with clients who use the Walkies Journal app.
0:31Message all your clients
Send one message to every client, in the Journal app or by email.
0:48Send a bulletin to all your clients
Post news, holidays or price changes for every client.
0:43Create a contract
Write a contract for your clients to sign in the Walkies Journal app.
0:31Send a contract to a client
Send a contract from a client’s profile and see when they sign it.
0:32Send contracts to new clients automatically
Every new client gets your contracts to sign, with one switch.
0:38Upload a company file
Keep your business files in Walkies and share them when you need to.
0:37Add an expense
Add business expenses and see them in your profit and loss.
0:43Track a trip
Track your mileage and route as you drive between visits.
0:32Log a trip by hand
Add a trip you forgot to track, with its distance worked out for you.